We at Promdock (“Company”, “Promdock”, “we”, “our”, or “us”) respect your privacy. This Privacy Policy describes our practices regarding the information we collect from or about you when you access our websites, web applications, and browser extension (collectively, the “Services”).
This Privacy Policy does not cover third-party websites, products, or services that you may access through links or integrations.
1. Information We Collect
1.1 Information You Provide
- Account information: such as email address, username, and authentication information.
- User Content: such as prompt templates, use cases, presets, notes, folders, titles, categories, and synced content.
- Communications: when you contact us for support or other inquiries.
1.2 Information We Collect Automatically
When you use the Services, we may collect log data (IP address, timestamps), device information (browser type, OS), and cookies necessary for operation.
For the public website, we may use privacy-focused web analytics provided by Vercel to understand page views, referrers, country, device, browser, and operating system at an aggregate level. We do not use this website analytics layer to collect prompt content, account passwords, password reset tokens, or Extension activity events.
We do not collect or transmit the full contents of every page you visit by default. The Extension processes data when you actively use features such as Quick Save, template editing, syncing your library, or publishing content.
2. How We Use Information
We may use Personal Information to:
- Provide, administer, and maintain the Services (including account-based library sync).
- Enable core product features like saving prompts and publishing to the Market.
- Communicate with you regarding updates or support.
- Prevent fraud and enforce our Terms.
3. Cloud Backup and Sync
Promdock provides account-based cloud backup/sync so you can access your library across devices. This means your saved prompt templates, use cases, presets, notes, folders, and related User Content may be uploaded to and stored on our servers. If you publish a prompt to the Market, it becomes publicly accessible.
4. Sharing and Disclosure
4.1 Service Providers
We may share information with vendors who process information on our behalf (e.g., cloud infrastructure, email providers, payment processors).
4.2 Legal Requirements
We may disclose information if we believe disclosure is necessary to comply with applicable law, legal process, or to protect the rights and safety of Promdock and its users.
5. Data Retention
We retain Personal Information for as long as necessary to provide the Services and for legitimate business purposes. If you delete content, we may retain certain information as required by law.
6. Security
We use commercially reasonable safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
7. Children
The Services are not directed to children under 13, and we do not knowingly collect Personal Information from children under 13.
8. Your Rights
Depending on where you live, you may have rights to access, correct, delete, or object to certain processing of your Personal Information. Contact us to make a request.
9. Contact
For questions or requests regarding privacy, contact: privacy email